Shipping policy

Crystal Creek Gear Shipping Policy

At Crystal Creek Gear, we strive to ensure your handline fishing kits and outdoor gear reach you quickly and in perfect condition. Here’s everything you need to know about our shipping policy:

Processing Time

• Orders are processed within 3-4 business days after payment is received.
• You’ll receive a confirmation email with tracking details once your order is shipped.

Shipping Rates & Delivery Times

• Standard Shipping (Domestic): Delivered within 3-7 business days. Rates calculated at checkout.
• Expedited Shipping: Delivered within 2-3 business days. Additional charges apply.
• International Shipping: Delivery times vary by destination, typically 7-21 business days. Rates calculated at checkout.

Free Shipping

• We offer free standard shipping on domestic orders over $100.

Order Tracking

• Once your order ships, you’ll receive a tracking number to monitor its journey.

Shipping Restrictions

• Currently, we do not ship to P.O. boxes or APO/FPO addresses.

Lost or Damaged Items

• If your order arrives damaged or doesn’t arrive as expected, contact our customer service team at info@crystalcreekgear.com within 7 days of delivery for assistance.

Questions?

We’re here to help! Reach out to us at info@crystalcreekgear.com for any shipping-related inquiries.

Enjoy your adventures with Crystal Creek Gear!